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Universal Design of Consumer Products: Current Industry Practice and Perceptions  (Research based)

This research article includes extensive interviews, a comprehensive survey, and the monitoring of the effects of many of the key facilitation strategies. The key external strategy, although controversial, is that of government regulation requiring the accessibility of products and services. Other important strategies include training and educational programs in universal design and development of market data.

Gregg Vanderheiden, Ph.D. & Jim Tobias

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"Hiring Americans with disabilities is not only the right thing to do — it is the smart thing to do.  As our country becomes part of an increasingly worldwide economy, skilled workers are in greater demand than ever.  And the technological revolution of the last fifteen years has given us unprecedented ways to incorporate the talents of all members of our society into the workforce."

U.S. Secretary of Labor Elaine L. Chao, Summit on Disability Employment Policy, 6/3/08