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Just Ask: Integrating Accessibility Throughout Design

"This online publication is designed to help usability professionals, who know User-Centered Design (UCD) processes and techniques, determine how to incorporate accessibility considerations into the product development process, from analyzing and defining user tasks to evaluating products for accessibility and usability. For those not familiar with UCD or accessibility, the first chapter, Background: Accessibility and UCD, provides an introduction and links to resources for more information."

Just Ask, ITTATC Project

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"We cannot afford to let the issue of disabilities be simply an afterthought. We have a unique opportunity now, as industry pours billions of dollars into upgrading the communications infrastructure, to make sure that people with disabilities are not left behind. Now is the time. Accessibility of services and products for all Americans has got to be a design feature, not an add-on."

Chairman Kennard, Federal Communications Commission (FCC), Statement on Video Description, 11/18/99