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Universal Design of Consumer Products: Current Industry Practice and Perceptions  (Research based)

This research article includes extensive interviews, a comprehensive survey, and the monitoring of the effects of many of the key facilitation strategies. The key external strategy, although controversial, is that of government regulation requiring the accessibility of products and services. Other important strategies include training and educational programs in universal design and development of market data.

Gregg Vanderheiden, Ph.D. & Jim Tobias

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"Advancing employment opportunities and expectations for people with disabilities strengthens not only America's economy, but our moral fiber. It creates a more inclusive America, one where every person is recognized for his or her accomplishments — and that should be our goal not just on Labor Day but every day."

Assistant Secretary Kathy Martinez, Office of Disability Employment Policy, September 7, 2009